1. General Safety Rules

  • Always warm up before playing to prevent injuries
  • Follow all facility rules and instructions from staff
  • Report any hazards, damaged equipment, or unsafe conditions immediately
  • Stay hydrated - drink water regularly during play
  • Do not play if you are feeling unwell or injured
  • Respect other players and maintain a safe distance during play
Important: If you experience any injury or medical emergency, immediately inform facility staff or call emergency services (108).

2. Proper Attire and Equipment

2.1 Footwear

  • Wear appropriate sports shoes with good grip and support
  • Football: Use football boots or turf shoes (studs allowed on turf)
  • Cricket: Wear cricket spikes or appropriate sports shoes
  • Pickleball: Non-marking court shoes are recommended
  • Do not wear street shoes, sandals, or barefoot on the playing surface

2.2 Clothing

  • Wear comfortable, breathable sports clothing
  • Avoid loose clothing that may get caught in equipment
  • Remove jewelry, watches, and accessories before playing
  • Wear protective gear as recommended (shin guards for football, helmets for cricket batting, etc.)

2.3 Equipment

  • Inspect equipment before use - do not use damaged or faulty equipment
  • Use equipment only for its intended purpose
  • Return all equipment to designated areas after use
  • Report any equipment issues to staff immediately

3. Sport-Specific Safety Guidelines

3.1 Football

  • Always wear shin guards during matches and practice
  • Check the playing surface for any obstacles or hazards before starting
  • Avoid dangerous tackles and play fairly
  • Be aware of other players' positions to avoid collisions
  • Do not play in wet or slippery conditions without proper footwear
  • Take breaks if feeling fatigued to prevent muscle strains

3.2 Cricket

  • Batsmen must wear helmets, pads, and gloves when facing fast bowlers
  • Wicket-keepers must wear appropriate protective gear
  • Fielders should maintain safe distance from the batsman
  • Do not enter the playing area when a match is in progress
  • Check nets and equipment for damage before use
  • Follow proper bowling run-up and delivery techniques

3.3 Pickleball

  • Wear non-marking court shoes to protect the playing surface
  • Be aware of court boundaries and other players
  • Use proper paddle grip to prevent wrist injuries
  • Warm up properly before intense play
  • Stay hydrated, especially during long matches

3.4 Box Cricket

  • Follow all cricket safety guidelines
  • Be extra cautious in enclosed spaces
  • Ensure proper ventilation and take breaks as needed
  • Use appropriate protective gear

4. Weather and Environmental Safety

  • Do not play during heavy rain, thunderstorms, or extreme weather conditions
  • Be cautious on wet surfaces - they can be slippery
  • Protect yourself from sun exposure - use sunscreen and wear a cap if needed
  • Take shelter immediately if lightning is observed
  • Follow staff instructions regarding weather-related facility closures
Note: Play Matrix reserves the right to close facilities during adverse weather conditions for your safety.

5. First Aid and Medical

5.1 First Aid Facilities

  • First aid kits are available at the facility
  • Trained staff members are available to assist with minor injuries
  • For serious injuries, emergency medical services will be called immediately

5.2 Medical Conditions

  • Inform staff of any medical conditions, allergies, or physical limitations
  • Carry necessary medications (inhalers, EpiPens, etc.) if required
  • Consult with a physician before participating if you have health concerns
  • Do not participate if you are unwell, injured, or recovering from an injury

5.3 Emergency Procedures

  • In case of emergency, immediately contact facility staff
  • Emergency contact number: 108 (Ambulance) or 100 (Police)
  • Know the location of emergency exits and first aid stations
  • Follow staff instructions during emergencies

6. Children and Youth Safety

  • Children under 12 years must be supervised by a parent or guardian
  • Parents/guardians are responsible for their children's safety and behavior
  • Ensure children wear appropriate protective gear
  • Teach children to follow safety rules and respect other players
  • Do not leave children unattended at the facility
  • Inform coaches of any medical conditions or special needs
Parental Responsibility: Parents and guardians are responsible for ensuring their children follow all safety guidelines and use appropriate protective equipment.

7. Facility and Equipment Safety

  • Do not climb on fences, nets, or facility structures
  • Keep playing areas clear of bags, water bottles, and personal items
  • Do not bring glass containers onto the playing surface
  • Report any facility damage, broken equipment, or safety hazards immediately
  • Follow designated entry and exit routes
  • Respect facility boundaries and stay within designated playing areas

8. Code of Conduct

  • Maintain sportsmanship and respect for all players, staff, and visitors
  • No aggressive behavior, fighting, or verbal abuse will be tolerated
  • Follow fair play principles and respect game rules
  • Accept decisions made by referees, coaches, and facility staff
  • Do not use foul language or engage in inappropriate behavior
  • Respect facility property and equipment
Violation Consequences: Violation of safety guidelines or code of conduct may result in removal from the facility without refund and potential ban from future use.

9. Health and Hygiene

  • Wash hands before and after playing
  • Do not share water bottles or personal equipment
  • Cover any open wounds with appropriate bandages
  • Stay home if you are sick or showing symptoms of illness
  • Maintain personal hygiene and cleanliness
  • Use hand sanitizers available at the facility

10. Liability and Responsibility

By using Play Matrix facilities, you acknowledge that:

  • Participation in sports activities involves inherent risks of injury
  • You are responsible for your own safety and the safety of your belongings
  • You will follow all safety guidelines and facility rules
  • Play Matrix is not liable for injuries resulting from failure to follow safety guidelines
  • You have appropriate health insurance coverage

11. Reporting Safety Concerns

If you notice any safety hazards, unsafe behavior, or have safety concerns, please:

  • Immediately inform facility staff
  • Report the issue to management
  • Contact us via phone or email if the matter is urgent

We take all safety concerns seriously and will address them promptly.

12. Contact Information

For safety-related inquiries or to report safety concerns, please contact us:

  • Address: Play Matrix, 18th main road, Beside Deccan International School, Brindavan Layout, Padmanabhanagar, Bengaluru- 560061
  • Phone: +91 79750 04971
  • Email: info@playmatrix.com
  • Emergency: 108 (Ambulance) / 100 (Police)

Last Updated: December 2025

Remember: Safety is everyone's responsibility. Let's work together to maintain a safe and enjoyable environment for all.